Privacy Policy

Last updated: March 26, 2026

ProShop 247 ("we," "us," or "our") operates the proshop247.com website and the ProShop 247 AI voice agent platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Information We Collect

Information you provide:

• Contact information (name, email address, phone number)
• Golf course website URL
• Business information submitted through demo request forms

Information collected automatically:

• IP address and browser user agent
• Pages visited and time spent on pages
• Device type and operating system

2. How We Use Your Information

• To respond to demo requests and inquiries
• To provide, operate, and maintain our AI voice agent services
• To communicate with you about our services, including updates and support
• To improve our website and services
• To comply with legal obligations

3. Voice Call Data

When our AI voice agent handles calls on behalf of golf courses, we process call audio in real-time to provide the service. Call recordings and transcripts are stored securely and are accessible only to the golf course that owns the phone line and to ProShop 247 for service improvement and support purposes.

4. Data Sharing

We do not sell your personal information. We may share data with:

• Service providers: Third-party services that help us operate our platform (e.g., Twilio for voice/SMS, cloud hosting providers)
• Golf course partners: If you call a golf course using our AI agent, your call information is shared with that course
• Legal requirements: When required by law, court order, or governmental authority

5. Data Security

We implement industry-standard security measures to protect your data, including encryption in transit (TLS) and at rest. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as necessary to provide our services and fulfill the purposes described in this policy. Demo request data is retained for up to 24 months. You may request deletion of your data at any time.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications

8. Cookies

Our website uses minimal cookies for essential functionality. We do not use third-party advertising cookies or tracking pixels.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last updated" date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us at:

ProShop 247
Email: hello@proshop247.com
Phone: (435) 313-6230